Why Choose Us?
Don't just take our word for it: Hear what our clients have to say.
We’re at that great in-betweeny size where we have the resources to cope, but we’re still able to give clients individual care and attention.
We don’t just do ‘technology’ – we understand brands, marketing and communication, as well as the issues faced by these disciplines.
No layers of account management, helpdesks, etc. Clients can get on the phone or fire up an email and speak directly with the people working on their projects.
We do everything in-house. Absolutely everything, including hosting.
Our hosting facility is designed to host mission critical business systems, and delivers the maximum possible uptime. We have multiple internet feeds and a fully redundant self-healing network.
We’re fanatical about the quality of our service. For example, rather than one backup system, we operate three. It’s the little things like this that make a big difference.
We’re both reactive and proactive. We’ll spot and fix problems before they become an issue, and we'll feed clients with a constant flow of ideas to improve their website and its profile.
We always hit deadlines and we always come in on budget. Always.
Small changes are made instantly (often while the client is on the phone). With other agencies the smallest of updates require forms to be filled out in triplicate, and can take weeks!
We’re big believers in appropriate technology – we won’t recommend the latest ‘toys’ just because they are flavour of the month.
We have an exceptionally low staff churn rate. And indeed a low client loss rate too!
Don't Just Take Our Word For It…
CST Worked with us to provide some clarity around challenges with our intranet provision. They understood our goals and worked quickly to provide us with the direction we needed. They are very knowledgeable and work in a no-nonsense, "cut the crap" kind of way. Highly recommended in my book.
—David Slater, Intranet Services Manager at Lloyds Banking Group.
The team at CST seem to instinctively understand the needs of our business.
— Mike McMinn, IT Director at Marston’s PLC
I would recommend CST as experts in web marketing and development. They really understand the media and adopt a practical and down to earth approach to achieving the business goals without trying to bamboozle their clients with technical jargon.
— Andrew Cooney, currently Director of Sales at Bottlegreen Drinks.
CST are always helpful and quick to respond when we need assistance or advice regarding our website, or indeed any digital marketing, whether it be a small text change or guidance on strategic decisions. They are proactive, provide refreshingly frank and honest counsel, and have a good understanding of our business and more importantly also our industry. I would recommend them to anyone serious about their website and marketing.
— Nick Arron, Partner at Poppleston Allen
Excellent service, very thorough and sincere. He and his team have provided us with extremely dedicated support over the years. Very responsive and knowledgeable.
— Khyati Patel, Malibu-Kahlúa International.
I’ve worked with CST for over 5 years now on a diverse range of online projects. They take the time to really understand our business and have great flexibility to adapt to our changing requirements. All members of the team respond quickly, but are not afraid to challenge the more wacky ideas we’ve had, that in practice clearly wouldn’t work. They’ve also been a great asset for understanding the changing online world and helped form our long term strategy for portals, content and social media. I have in the past and would continue to highly recommend the CST team.
— David Packingham, Customer Support Manager at Marston’s Beer and Pub Company
We have been working with CST for the past four years for various projects and they have delivered excellent, creative and professional work each time. CST understand our industry and our customers, do not hesitate to give their ideas to add to the brief, in such a way that they have almost become an extention of our marketing team. We would definitely recommend them.
— Suzanne Gardent, International Marketing Executive at Brightwell
To find out more about what we've done for our clients, please view our projects section.
82% of consumers said that if a business’ website performed badly it would dissuade them from buying goods from that organisation on the web or even in store.
— Zeus Technology
Your website is probably the most high-profile communications channel you have, so it’s critical that poor design and functionality don’t damage your organisation, its reputation, and market positioning.
…provided us with extremely dedicated support over the years, Very responsive & knowledgeable.
— Khyati Patel, Malibu-Kahlúa International